FAQs

Haan. Hum 100% Cash on Delivery par kaam karte hain, poore Pakistan mein. Koi advance payment nahi. Aap watch milne par courier ko payment karte hain.

Order place karne ke baad hamari team WhatsApp par aap se address aur order details confirm karti hai, taake parcel sahi jagah pohanche. Agar 24 ghante tak aap se rabta na ho sake to order cancel ho sakta hai.

Haan. 0370-7505427 par WhatsApp karein, hamari team aap ka order bana degi.

• Lahore: 1 se 2 working days
• Bade shehar (Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar): 2 se 4 working days
• Chhote shehar: 3 se 6 working days
• Door-daraz ilaqe: 5 se 8 working days

Delivery ka waqt order confirm hone ke agle din se shuru hota hai.

Koi charges nahi. Har order par Free Home Delivery hai, poore Pakistan mein, koi minimum order nahi.

Dispatch ke baad aap ko WhatsApp par tracking details milti hain. Aap Track Your Order page par bhi apna parcel track kar sakte hain.

Haan. Courier ko payment karne se pehle aap parcel khol kar watch check kar sakte hain. Watch aap ke order se match na kare ya pasand na aaye to parcel courier ko wapas kar dein. Aap ko kuch pay nahi karna.

Delivery ke 7 din ke andar return ho sakta hai agar:

• Watch kharab ya damaged nikle
• Ghalat watch deliver ho jaye
• Warranty ke andar manufacturing fault aa jaye

Payment ke baad sirf pasand na aane par, customer ki taraf se damage, watch use ya scratch hone par, ya packaging hata dene par return nahi hota. Poori details: Warranty & Returns.

Har watch par 6 mahine ki warranty hai jo watch mechanism ke manufacturing defects cover karti hai. Physical damage, watch ki limit se zyada pani ka damage, strap ki ghisaai aur 3 mahine ke baad battery change warranty mein shamil nahi. Claim ke liye order number ya WhatsApp confirmation zaroori hai.

Wapas aayi watch receive aur check hone ke baad: JazzCash / EasyPaisa par 2 se 3 business days, bank transfer mein 5 se 7 business days. Replacement 3 se 7 business days mein bheji jati hai.

Hamari zyada tar watches POEDAGAR brand ki hain jo hum seedha supplier se import karte hain. Har watch ki details (case, strap, features) us ke product page par likhi hain.

Water resistance har model mein alag hai, is liye us model ke product page par rating dekhein. Kisi bhi quartz watch ko shower, swimming aur garam pani se bachana behtar hai.

Couple set abhi sirf Royal Green colour mein available hai. Couple Watches dekhein.

Ye naye models jald stock mein aa rahe hain. Watch ke page par "Launch par mujhe WhatsApp par batayein" button dabayein, stock aate hi aap ko sab se pehle bataya jayega.